ZoneCast, Inc: Corporate Information Security and Business Continuity Management


Wednesday, March 10, 2010
 
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Email Server Monitor

Disaster Recovery Overview  Monitor Your Email Servers 24/7
Email has become one of the most important applications for companies and organizations and its continued operation should be a top priority in any business continuity or disaster recovery plan. The mail servers always fail when you least expect it... loss of Internet connectivity, the servers stops responding, the CEO can't connect.... and you are the last to know. Does this sound familiar? Believe me, we've been there.

When the email system isn't working, your helpdesk is swamped with calls from users who want to know why they can't get through. Without end-to-end visibility into your email infrastructure, you can't quickly isolate the cause, so downtime lasts even longer. With the ZoneCast Email Monitor Service, you can proactively detect, diagnose and resolve email outages and performance bottlenecks across your email system - all before your customers, partners and end users realize you are down.

Email Server Monitor is a critical component of Disaster Recovery and Business Continuity Planning  Know When Your Email System Isn't Responding
The ZoneCast Email Server Monitoring Service will help ensure that your email systems are always sending and receiving emails. The roundtrip component of the email monitoring service will - at predetermied intervals - send an email message to your mail server and verify that it arrives. Our email server monitor verifies that the mail server is accepting requests, and that messages can be sent and retrieved. If, for any reason, the email monitor service is unable to complete the send-receive-retrieve loop, an alertis generated.

Features
  • Support for almost every email or GroupWare product

  • Verify SMTP, POP, IMAP, MAPI and Web Email processes are functioning properly

  • Monitor each step of the mail delivery process

  • Instant error notification

  • Heartbeat testing

  • Message probing

  • Performance and availability metrics and reporting
Benefits
  • Ensure end users are always able to communicate by email

  • Analyze and solve email problems faster

  • Deliver proof of performance


  Sign Up for a Free Trial
Evaluations of our service are available by signing up for a free trial account or contacting our Continuity Assessment Team.

  Flexible Notification and Escalation
Our flexible notification policies offer several ways to send alerts-depending on which application, server or site generates an error. Based on the duration of error, easily configured escalation policies will alert the appropriate staff. Alerts can be routed to different teams during off-peak hours.

  Unparalleled Service and Support
Our mission is to help our customers make sure their systems, applications, web sites and business-critical services are always available, are secure from known vulnerabilities and ultimately deliver an enhanced end user experience. ZoneCast works diligently to assist you with your account and help you get the most out of our business continuity, disaster recovery and IT Security services.

We understand that service and support are essential and our highly-trained Continuity Consultants can provide answers to your specific questions.

  Note:
Pricing is per month per URL, service or monitored device. A one-time account activation fee may apply. Websites that require authentication using client-side credentials require an additional fee. There are additional fees for notifications by telephone, SMS networks or non-toll-free paging.




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